FAQ

Can the VAZU be used more than once?
Sure! The VAZU can be used many times. The Vazu is made from a specific composition of polymer layers, mainly Polyethylene and Polyester, where the print is trapped between the layers. Those layers are heat-welded to create the different shapes of the Vazu. The process and materials give the Vazu its unique physical properties: Thin but yet very strong, transparent and glossy, absolutely stable that easily holds a bouquet of flowers with colorful print that will not scratch or fade. The VAZU is durable for many years, just like any other quality plastic product of its kind. After use, you can simply fold it flat, and store it until next time you need a vase.

Is it stable?
The VAZU is more stable than a glass vase of equal size! The base of the VAZU is stabilized by the weight of the water and the flexibility of its edges prevents it from falling over when touched.

Is it strong?
The VAZU is so strong that it is almost impossible to tear it with your bare hands. During production, the VAZU was tested under conditions of pressure (5 atmospheres) so it shouldn't leak in normal use.

How do I clean my VAZU?
Pour some water and soap into the VAZU and shake it few times - that's it. You can leave it open to dry but when flattened, air cannot penetrate, preventing the formation of mold and odors.

Are there any more shapes and sizes?
New collection of colors and shapes will be released regularly in the future. Keep checking our website.

What about the height?
The VAZU height can be shortened by using scissors and simply cutting to your desired height.

Where is Vazu made?
The Vazu is designed, prototyped and tested by a creative design group in Israel, then produced by a premium plastic manufacturer, under strict quality assurance of ISO 9001/2000, also in Israel.

 

eShopping contains sites of which the primary focus is to allow the consumer to select and obtain goods and services over the Web. Common examples include: Integrated online shopping-cart systems that allow the user to order directly over the Web Online shopping-cart systems that allow the user to generate an order form to be sent to the merchant via fax or snail-mail Simple directories of products and prices that the user can order via mail or phone. The key is that the site contains three elements: lists of products for sale, prices, and information on how the consumer can obtain the products.

If you see an error message stating that your credit card is invalid, this has most likely happened for one of the following reasons:
1. You have incorrectly entered your credit card number.
2. You have incorrectly entered your CVV code.
3. You have incorrectly entered your expiration date.
4. You have used a cancelled credit card to place your order.
5. Your card is restricted to point-of-sale transactions only (sales where your card is physically scanned).

Please double-check your credit card and/or with your bank to ensure that none of these problems have occurred. If you realize that you've made a mistake, simply return to the payment option page and enter in the correct information. Continue checking out as normal.

If you're still encountering problems, please contact us. However, at NO point should you ever e-mail us your full credit card number. Your e-mail does not have the same security features in place as the website. If you wish to reference a specific credit card that you already have on file with us, please reference by the order number.

If you believe that you have provided us with an incorrect CVV code or expiration date you may send us that corrected information via e-mail referencing by the order number.

If you believe that your card was declined due to insufficient funds, but now have those funds available, you may ask that we attempt to charge your credit card again.

If you believe that your card is restricted to point-of-sale transactions, you must either contact your bank about removing such restrictions, provide us with a different credit card, or choose a new payment method.

This is due to the internal process we must maintain to properly track your order through the system. Once an order number is assigned you may use it for all future references to that purchase.